Privacy Policy

Privacy Policy – OmniKart

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.omnikart.in (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device.
Additionally, as you browse the Site, we collect information about the pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.
We refer to this information as Device Information.

We collect Device Information using the following technologies:

Cookies: Data files placed on your device or computer that often include an anonymous unique identifier.
Log files: Track actions occurring on the Site and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

Name
Billing address
Shipping address
Payment details (including Cash on Delivery or online payment methods)
Email address
Phone number

We refer to this information as Order Information.

When we talk about Personal Information in this Privacy Policy, we mean both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information to:

Process and fulfill your orders
Arrange for shipping and delivery
Provide order confirmations and customer support
Communicate with you regarding your order
Screen orders for potential risk or fraud
Send you updates, offers, or promotional messages (only if you have opted in)

We use the Device Information to:

Help screen for potential risk and fraud
Improve and optimize our website
Understand how customers browse and interact with the Site
Measure the effectiveness of our marketing and advertising campaigns

Sharing Your Personal Information

We share your Personal Information with third parties only as necessary to operate our business. For example:

We may use third-party ecommerce platforms or service providers to power our online store
We may use analytics tools (such as Google Analytics) to understand customer behavior

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our legal rights.

Behavioural Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.

You can opt out of targeted advertising through:

Facebook Ads settings
Google Ads settings
Other digital advertising platforms as applicable

Do Not Track

Please note that we do not alter our Site’s data collection and usage practices when we receive a Do Not Track signal from your browser.

Your Rights

If you are a resident of certain regions (including the European Union), you have the right to:

Access the personal information we hold about you
Request correction, update, or deletion of your personal data

To exercise these rights, please contact us using the details below.

Data Retention

We retain your Order Information for our records unless and until you request us to delete this information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations.

Minors

The Site is not intended for individuals under the age of 18 years.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us at:

📧 Email: omnishopkart@gmail.com
📍 Business Name: OmniKart
📄 Re: Privacy Compliance Officer